Can I get the working files from you?

As with most creative processes, it is a standard practice to retain the ownership of all editable/working files, and as our company policy is aligned with this approach, we are unable to pass the editable/working files over to you. This is to ensure that all assets used for advertising purposes are based on social media and digital best practices for better performance.  

However, now that our team is well across your brand guidelines and creative preferences, we can make any necessary adaptations/variations with fast turnaround time and at a very cost-effective rate, saving you the time! 

Please contact [e-mail] if you have any questions we can help you with.